We're Here to Help

Let's Start a Conversation

Get in touch with our cooperative team. Whether you have questions about membership, need support, or want to learn more about our services, we're ready to assist you.

Get in Touch

Call Us

Speak directly with our member support team during business hours.

Primary Line +234 (0)802 836 2565
Hours Mon-Fri: 8AM - 5PM
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Email Us

Send us an email and we'll respond within 24 hours.

General Inquiries aradelcoop@aradel.com
Member Support cmsadmin@aradel.com
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Visit Us

Visit our headquarters for in-person assistance and consultations.

Headquarters 15 Babatunde Jose Road, Victoria Island, Lagos
Appointment Book in advance for consultations
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Quick Information

Business Hours

Monday - Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Closed on Sundays and public holidays

Support Channels

Phone Support: Available during business hours

Email Support: 24/7 response within 24 hours

Live Chat: Coming soon!

Documentation Required

For loan applications: 3 months bank statement

For new members: Valid ID and proof of address

All documents must be original or certified copies

Frequently Asked Questions

You can become a member by filling out our membership form online or visiting our office. You'll need a valid ID, proof of address, and initial deposit of ₦20,000.

Interest rates vary based on loan type and duration. Personal loans start at 3.5% monthly, while salary advances have lower rates. Contact us for specific rate information.

Salary advances are approved within 24 hours. Personal loans take 3-5 business days. Ensure all required documents are submitted for faster processing.

Yes! All members have access to our Coopify platform where you can check balances, apply for loans, and manage your savings account online.

View all FAQs

Find Our Office

Visit us at our headquarters for in-person consultations and support

Aradel CMS Headquarters

Victoria Island, Lagos

15 Babatunde Jose Road, Victoria Island, Lagos, Nigeria

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Nearby Landmarks

Zenith Bank HQ (200m)
Eko Hotels & Suites (500m)
Falomo Bridge (1km)
Secure Parking Available

By Car

Ample parking available. Use GPS coordinates: 6.4238° N, 3.4383° E

By Public Transport

Buses and taxis available to Victoria Island. Nearest bus stop: 150m

Emergency Support

For urgent member assistance outside business hours

Emergency Hotline +234 703 000 0000
Available 24/7 for urgent financial emergencies only